DualShock 4 Buttons Aren’t Working Or Sticking – How to Fix?

Tired of sticky or unresponsive buttons on your PS4 controller? You’re not alone. Many gamers have experienced this issue, but don’t worry – it’s often an easy fix.

DualShock 4 Buttons Aren’t Working Or Sticking – How to Fix - Blog Featured Image - gamepadtest.com

This guide will show you common reasons why your DualShock 4 buttons may not be working properly and step-by-step instructions on how to fix it. 

Common Reasons DS4 Buttons Aren’t Working Or Sticking With Solutions

Dirt and Dust Particles

If your controller’s buttons have stopped working, chances are it’s because of dirt and dust buildup.

Over time, if your controller is exposed to extreme conditions – such as windy or dusty – dust and dirt can accumulate in the button’s grooves and cause them to malfunction.


You can try cleaning your controller buttons with a small brush, a blast of compressed air, or a cotton swab dampened with a small amount of rubbing alcohol. Make sure to be gentle and not use too much liquid, as this can cause damage to the controller.

Spilled Liquid 

If you’ve spilled a drink or other liquid onto your Dualshock 4, it can cause your controller’s buttons to become stuck, malfunction, or even rust.

The liquid can leak into the internal components, disrupting the flow of electricity and preventing your buttons from working properly.

In some cases, it can even create a short circuit, leading to further issues.


To get your controller working again, it’s important to give it a good clean and make sure it’s completely dry. Start by taking the controller apart and getting rid of any liquid or moisture you can see. Use a dry, clean cloth to absorb any remaining moisture. Once that’s done, reassemble the controller and let it air dry completely before using it.

Mistakes To Avoid While Cleaning the Controller

When cleaning your controller with wet tissues, a wet cloth, and a brush, it’s important to make sure that any water drops are completely dried off before using it again.

This will help avoid any short circuits or malfunctions. Applying too much pressure or scrubbing too hard can also cause damage to the buttons, so be sure to use a gentle hand.

Taking the time to dry the controller completely will help ensure that your gaming experience is hassle-free.

Short Circuit

If your PlayStation 4 controller’s DualShock 4 buttons aren’t working properly or seem to be stuck, it could be due to a short circuit.

Short circuits are caused by an unexpected flow of electricity within the circuit that can cause it to malfunction.

This can happen for a variety of reasons, including damaged wiring or moisture seeping into the controller.


To prevent short circuits from occurring, keeping your controller dry and away from any moisture is important. You should also refrain from tampering with the controller’s wiring or attempting to fix it yourself if you are not skilled in electronics. Taking these precautions can help ensure that your controller’s Dualshock 4 buttons remain in good working order.

Corrupt Firmware 

If your PS4 controller is not working properly, it may be due to an incompatible firmware driver.

This can occur if the PS4 database has been corrupted. Unfortunately, this can lead to some buttons on your controller not working as expected, or certain games not functioning as intended.


To ensure your controller is working as it should, make sure you have the most recent firmware driver installed, and that the PS4 database is undamaged.

Dropping Your Controller

If your controller’s buttons aren’t responding, it could be that it slipped out of your hand and fell to the floor, causing internal damage to the buttons. This may be why they’re not working correctly.


It may be a pain to have to replace your controller, but it’s the best option if it’s broken. Trying to play your favorite games with a damaged controller won’t give you the best experience, so it’s time to get a new one or send your current one in for repairs.

Dead Battery 

If your Dualshock 4 controller’s buttons are sticking or not responding, the battery might not be charging efficiently or completely dead.

When the battery runs out of power, the controller won’t be able to work properly and the buttons could stop working altogether or be slow and unresponsive.

To find out if it’s a battery issue, try plugging the controller into your PS4 using a USB cable. If the buttons start functioning again, it’s likely the battery was the problem.


To get your PS4 controller up and running again, the best thing to do is to replace the old battery with a new one. When changing the battery, it’s important to make sure you’re following the safety instructions – handling the battery carefully and keeping it away from any heat sources. That way, you can get your controller back in action and enjoy the games!


Are the buttons of your Dualshock 4 controller acting up? Don’t worry – it’s likely a quick fix! Check for dirt or dust on the buttons, and if none is present, see if the button is faulty. If the issue persists, try updating your controller’s firmware. With a bit of troubleshooting, you’ll be gaming in no time!

Photo of author

David Moffitt

I'm David Moffitt a webaholic gaming maven who loves video games, comics, and podcasts. If you have an idea for me to cover in a post, drop a comment on any one of my posts or shoot me an email with the subject line "Post Idea" at [email protected]

Leave a Comment