Reasons My Controller DualShock 4 Won’t Turn on – How to Fix?

Having trouble turning your PS4 controller on? Don’t worry, there are several ways to fix it! It could be a simple battery issue or something more complex. 

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This guide will show you the most common reasons for this problem and give you step-by-step instructions to troubleshoot and fix it. Keep reading to get your controller back in working order!

Common Reasons Why DS4 Won’t Turn on With Solutions

The Battery Is Out of Charge

It’s possible that the battery in your controller is running low, which may not be enough power to turn it on.


To ensure your controller is fully powered and ready to go, give it a quick charge of at least 30 minutes before trying to turn it back on.

Non Supportive Charging Accessories

It’s possible that the battery in your controller is dead and the charging cable or adapter you’re using isn’t working properly.

This could be due to using non-original or third-party charging accessories. 

These types of accessories may not be compatible with your controller, which can cause issues with charging.


Make sure to use the original charging cable or adapter that came with your controller to avoid any problems.

Charging Accessories Connection Problems

If your controller isn’t turning on because of a low battery, it could be due to an issue with the improper charging cable connection


Make sure the cable is securely connected to both the controller and the adapter while charging. This will ensure a proper charge and prevent any power-related issues.

Malfunction in the Power Source

Don’t fret if your controller still won’t turn on even after following the steps above. It’s possible that the issue lies with the power source you’re using to charge your controller.


Try charging your controller using a different power source, such as switching to a different wall outlet or plugging it into a different USB port on your console or computer. This should help get your controller up and running again.

Dirt & Debris Clogged in the USB Port

It’s not uncommon for the PS4 and DS4 USB ports to become damaged over time, which can prevent it from charging your controller. 

When this happens, your controller won’t turn on because it’s not getting any power.

One common cause of this issue is dirt or dust building up in the USB port, which can block the charger from making a good connection. 

However, other factors such as misuse of the USB port, connecting a defective device to the PS4, or experiencing a sudden power surge can also contribute to this problem.


A quick and easy fix for charging issues is to clean the charging port. Grab a cotton swab or small brush and gently wipe away any dirt or debris. A drop of alcohol, nail polish remover, or water can also help. 


Just remember to let the port dry completely before charging your controller again. If the damage is severe, you may need to get a replacement port from the company.

Worn Out Battery

If the controller’s battery isn’t holding a charge when you plug it in. This could be a sign that the battery has reached the end of its life and is no longer able to power your dual shock 4 controller.


Don’t let a dead PS4 controller ruin your gaming fun! If it’s no longer under warranty, an easy and affordable fix is to simply replace the battery. In no time, you’ll be back to playing all your favorite games. So go grab a new battery and get back to gaming!

Out-Dated Firmware

If you’re having trouble getting your controller to turn on, don’t panic!

One possible issue that could be causing this is that your controller’s firmware is out of date. This means the software that runs the controller needs to be updated to the latest version.


Simply connect your controller to your console or computer using a USB cable and then update the firmware. This simple step could solve the problem and have your controller back up and running in no time.

Physical Damage

If none of the troubleshooting steps have worked, it’s possible that there may be an issue with the controller itself. 

Even if you use your gamepad with care all the time, it’s important to remember that there are certain risks involved. 

For example, if you accidentally drop it from a high place or it gets damaged, it could be broken or have internal damage, which could make it unable to turn on.


It might be time to consider getting it fixed or replaced. Don’t worry, you have options! For assistance, you can reach out to Sony directly for help. If you’re looking for a more affordable option, you can also contact local repair professionals for assistance.


If your PS4 controller won’t turn on, don’t worry! It could be because of a common reason such as a dead battery or faulty USB cable. Try charging the battery or using a different cable. If none of these solutions work, reach out to Sony for help or consider buying a new controller. Always check the basics first and you can fix most of the issues, happy gaming!”

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David Moffitt

I'm David Moffitt a webaholic gaming maven who loves video games, comics, and podcasts. If you have an idea for me to cover in a post, drop a comment on any one of my posts or shoot me an email with the subject line "Post Idea" at [email protected]

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